BOC Help Page
Store help and common questions will be posted here.
login, create a new account or edit your information, or have your
password emailed to you, please click our log in button.
We do not charge sales tax for any orders shipped outside of
Colorado. Orders shipped outside of Boulder, and still in the state
of Colorado are subject to Colorado State Tax, which is just under
4%. Boulder Sales tax is a touch close to 4%. Our shopping cart
will charge tax based on the zip code we are shipping to.
Please see our shipping
We will gladly get in special orders for you. Please note that
some special orders will be non-refundable and non-returnable. An
example would be a boat that we do not carry that costs a great
deal to ship.
Out of Stock items
Our website will inform you of any items that are not in stock.
We can get most gear in, within 2 weeks. Some items may take longer
or be unavailable. We will contact you if we can not take care of
your back order within 2 weeks.
Paying with a Gift Card or coupon
On our checkout page you will be able to enter the amount you wish
to pay with a gift card or coupon. This number must be entered
without any letters or even the dollar sign. Just below the discount
amount box is a text box where we would like you to enter your gift
certificate number or discount code.
Ordering by phone
Please give us a call by the phone number on the bottom of all our pages and we will gladly help you in any way we can. 303-444-8420
Removing items from your shopping cart
You can click on the
to remove one item at a time. On our store horizontal navigation,
you will see our view
cart. At the bottom of our view cart screen, you will also see
an empty cart button. This button will empty your entire cart, allowing
you to start over. You can leave items in your cart and come back
later to finish your purchase. To finish your purchase, you must
use the same computer.
We work hard at getting orders shipped to you within 24 hours.
We proof every order that we receive and may need to contact you
about your order, which may delay shipment. We will email you a
confirmation that your order has shipped and a tracking number for
All orders will have a receipt.
We accept Visa, Mastercard, and Discover for charge cards. We also accept cashiers checks. On our checkout page, you can click the box below the charge card information to allow us to contact you about payment alternatives.
Our site has been designed to work without cookies, but the load
time and processing time for our pages will be slower. If you do
not have cookies enabled, then our cookies
help page can help you figure out how to enable them. If you
do not know what cookies are, and our website is working for you,
then do not worry about them.
BOC Store for 28 years before we became web based
In 2008, we closed our retail store and became web based. All of our adventures, tours, classes are on location of where they occur. Our rental pickup and drop off is in Boulder at 3600 Arapahoe Ave, Bld, we have partnered with Whitewater Tube for this service. You may give us a call if you have questions at: 303-444-8420.